Subterranean termites are commonly but incorrectly called "white ants". Southern Australian species are typically a few millimetres long, with a snout or mandibles for chewing. All have straight antennae, differentiating them from ants.  They are most active during the warmer months.

They live underground or concealed, near moisture and a cellulose based food source. Their concealed nests may be in a wooden stump, underground or in a structure. They must continually seek moisture and are rarely seen foraging.  Common infestations are found in bathrooms. kitchen and laundry cupboards where moisture is available.

Termites are small insects with workers tending to a large immobile queen continually laying eggs. They can venture a large distance (up to 150 metres) from the main nest in search of food and moisture.